Support

Technical Support

Our Technical Support team is committed to delivering best-in-class support for our Partners. To achieve this goal, we are always working to improve our service offerings.

Level Platforms Partners have access to our Partner Portal which includes detailed support information, a Knowledge Base, instructional videos, technical training, and many other resources.


Hours

24 hours a day, 7 days a week

Exception: Between Friday 10 PM EST and Sunday 10 PM EST (-5 hours UTC), only email support for Service Center outages is available.


Call

International   1-613-232-1000
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Toll-Free

USA & Canada   1-800-418-0881
UK   0-800-047-0993
Australia   1-800-335-283
New Zealand   0-800-449-775
Ireland   1-800-550-734
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Email

E-mail: support@levelplatforms.com